Business Communication

21.	OM in the News: Quality Problems in Hospital Internship Training By Barry Render May 20, 2013 Barry Render explores why limiting work hours of hospital interns leads to more patient errors.
22.	The Leadership Challenge May 16, 2013 In this introduction to his book, Michael A. Roberto explains that leaders should stay attuned constantly to the social, emotional, and political processes of decision. However, they need to do more than this. They must not simply react passively to the personality clashes and backroom maneuvering that emerges during a decision-making process. Instead, they should actively shape and influence the conditions under which people will interact and deliberate. In short, leaders must “decide how to decide” as they confront complex and ambiguous situations, rather than fixating solely on the intellectual challenge of finding the optimal solution to the organization’s perplexing problems.
23.	Why and How Power Verbs Can Pump Up Your Resumes, Cover Letters, Interviews, and Personal Networking Efforts By Michael Faulkner, Michelle Faulkner-Lunsford Mar 21, 2013 Learn why using power verbs is so important to job seekers and how to find the right power verb for your resumes, cover letters, interviews, and personal networking efforts.
24.	Seven DISC Principles for Turning Style into Results By Merrick Rosenberg Mar 6, 2013 Merrick Rosenberg, co-author of Taking Flight!: Master the DISC Styles to Transform Your Career, Your Relationships...Your Life, offers a crash course on the DISC styles, where he examines the Seven Principles that transform style awareness into results.
25.	Why and How Power Verbs Can Pump Up Your Speeches and Presentations By Michael Lawrence Faulkner, Michelle Faulkner-Lunsford Feb 20, 2013 The authors of Power Verbs for Presenters: Hundreds of Verbs and Phrases to Pump Up Your Speeches and Presentations discuss how their book can help you electrify your presentations, speeches, and pitches…and get the results you want!
26.	The Financial Professional's Guide to Communication: Defining Your Core By Robert L. Finder Dec 3, 2012 Bob Finder asks you to answer a seemingly simple question: What do you do?
27.	Introduction to the Financial Professional's Guide to Communication By Robert L. Finder Nov 29, 2012 In this introduction to his book, Bob Finder explains how he will teach you to actively listen, speak plainly with precision and passion, and engage clients with uncommon effectiveness.
28.	Introduction to Winning Strategies for Power Presentations By Jerry Weissman Nov 27, 2012 Tired of giving mediocre presentations? In this introduction to his book, Jerry Weissman shows you how to avoid the mind-numbing scenario in which a nervous person stands in front of a room giving a verbatim recitation of a disjointed set of begged, borrowed, or stolen slides to a bored audience for far too long.
29.	Activities Rule! Not the Clock: Don't Be a Slave to Time By Mark Woods, Trapper Woods Oct 15, 2012 Mark and Trapper Woods offer an easier way to approach the time challenges we face today in this chaotic world.
30.	Preface to The Truth About Managing People, 3rd Edition By Stephen P. Robbins Oct 10, 2012 Stephen P. Robbins describes his book, which is organized around key, human-behavior-related problem areas that managers face: hiring, motivation, leadership, communication, team building, performance evaluation, and coping with change.
31.	FranklinCovey Style Guide: For Business and Technical Communication By Stephen R. Covey Jun 21, 2012 This excerpt from FranklinCovey Style Guide: For Business and Technical Communication covers cliches, colons, color, commas, compound words, conjunctions, contractions, dashes, decimals, editing and proofreading, and electronic mail.
32.	FranklinCovey Style Guide for Business and Technical Communication: Abbreviations By Stephen R. Covey Jun 20, 2012 This Reference Glossary is designed and written to help writers and editors answer routine, yet important, questions about the preparation of business and technical documents. This section covers abbreviations.
33.	Creating a Living Endowment for Ensuring Performance By Richard C. Gillespie, Gene E. Fusch Jun 13, 2012 Richard C. Gillespie and Gene E. Fusch introduce their book, which describes techniques to create a workplace where members of an organization continuously strive for performance improvement. Creating such a workplace often leads to dynamic leadership, empowerment, personal ownership, and a place where people want to be every day.
34.	Introduction to Losing It! Behaviors and Mindsets that Ruin Careers: Lessons on Protecting Yourself from Avoidable Mistakes By Bill Lane Jun 7, 2012 Bill Lane explains that the ability to look at oneself in a cold, unflattering, florescent-lit mirror; evaluate what you see; and act on that evaluation is a faculty that can and must be cultivated if your train is to stay on its track—and accelerate.
35.	Introduction to Leadership, Discipline, and Effective Communication By Helio Fred Garcia May 29, 2012 Helio Fred Garcia introduces his book, which applies the Marine Corps’ strategy doctrine, as embodied in its Warfighting manual, to leadership communication.
36.	When Social Media Meets PR, Communication Unites with Technology By Deirdre K. Breakenridge Apr 17, 2012 Each new practice introduced in Social Media and Public Relations is the result of what happens when social media meets PR and communications unites with technology. Following are the eight new practices vital to your role today.
37.	Introduction to Presentations in Action: 80 Memorable Presentation Lessons from the Masters By Jerry Weissman May 16, 2011 Jerry Weissman introduces his book, which offers 80 lessons -- both what to do and what not to do -- from presentation masters.
38.	Generating a Disruptive Idea: Unexpected Ideas Have Fewer Competitors By Luke Williams Feb 10, 2011 How do you transform an opportunity into an idea? Luke Williams explores the stumbling blocks to generating disruptive ideas and how to overcome them.
39.	Entrepreneurial Solutions for Prosperity in BoP Markets: Identifying the Problem and the Solution By Eric Kacou Nov 4, 2010 Getting to the root cause of poverty requires moving beyond theory as we look at the problem from the perspective of typical individuals in Bottom of the Pyramid markets. In this chapter, Eric Kacou considers such individuals.
40.	Introduction to The Rules of Work, Expanded Edition: A Definitive Code for Personal Success By Richard Templar